FAQ Image

Q.  What do you offer in your Wedding Collections?

A.  Our collections include a combination of our products and services
gift prints
proof boxes
guest album
wall portraits
bridal portrait
parent albums
silk box portfolios
digital negatives
sangheet coverage
engagement session
duplicate mini albums
rehearsal dinner coverage
fine art wedding albums albums
slideshows and multimedia presentations
complete coverage of your wedding day
online image gallery to share friends and family

Q.  Can we customize our Wedding Collection?
A.  Absolutely.  We want you to get exactly what you want; we welcome you to substitute products within our collections.   If don’t see what you are looking for – just ask!  If it can be done – we’ll do it!

Q.  How long will it be before we see our wedding images for the first time?
A.  Your photos will be posted online in a password protected gallery within two weeks after your wedding day.

Q.  Can our parents and out of town guests view our images too?
A.  Yes!  While your parents are always welcome to meet with us in person for help with parent albums and portraits, anyone with your password can view and purchase images and products right from your  gallery/boutique.

Q.  When will we receive our wedding album?
A,  We ask that you choose your album images 10 days after you view them online.  All of our albums are hand made using old world processes. The design and manufacturing of your album is time consuming and our goal is perfection. Our goal is to have your custom album completed three to five months after we receive your choices.

Q.  Can we purchase a copy of our high resolution images to make our own prints?
A.  Absolutely, we encourage you to do this. Your artfully mastered high resolution images are either included or available with your collection. You’ll receive a copyright license so that you can order images from any local or online lab.

Q.  How many photographs can we expect to have from our wedding day?
A.  That somewhat depends on the size of your wedding, the number of locations and the size of your wedding party.  We don’t limit the number of images that we take on your wedding day.  You can expect to receive an average of 400 to 800 carefully edited images.

Q.  When will you arrive on wedding day, do we need to be ready at a certain time for photos?
A.  Unless you and your fiance are going to see each other beforehand, we typically arrive two to three hours prior your ceremony. We don’t expect you to be dressed. That gives us time to photograph your dress and details along with you and your bridal party more casually as you’re getting ready.

Q.  Can we meet with you before our wedding day?
A.  We encourage you to meet with us at least three times before your wedding – a consultation to reserve your wedding and discuss your wedding plans, your engagement session, and a final consultation a week or two before your wedding to go over last minute details and choose your album.  In the meantime, we are available to answer any questions that you have as you plan your big day!

Q.  What do we need to do to reserve your services for our wedding day?
A.  A retainer of $1500 is required to reserve your date regardless of the collection that you choose.

Q.  Do you travel?
A.  We include travel within two hours of Charlotte and are available worldwide.